Producing quality performance training programs is our number one priority, however, weather can make training dangerous.
Phenom Phactory will aim to meet rain or shine but, in the rare instance of a below 60 degree temperatures, snow, thunderstorm and/or lightning during, or prior to, any outdoor training sessions, Phenom Phactory does reserve the right to cancel a training session if the conditions are unsuitable and/or dangerous for a reasonable training session.
If the forecast on the day of a given session clearly calls for snow, thunderstorms and/or lightning before the start of a training session, Phenom Phactory programs might be cancelled in advance of a training session starting.
Determinations whether to cancel any session(s) will be made no more than two hours BEFORE a session starts.
Cancelation notices will be sent via email and a conspicuous update will be posted on the BLOG of the Phenom Phactory Membership site no more than two hours BEFORE a session is to begin. Please be sure to set up text notifications via your membership profile. *Contact us if you need instructions on how to do so.
There are no refunds or prorates for training days that are cancelled.
If more than half of the program is cancelled due to the weather, then a half tuition refund will be issued to all registrants. If less than half of a program is cancelled, then no refund will be issued.
We would much rather be on the field coaching and learning but, unfortunately, the weather is out of our control.
Thank you for your support of the Phenom Phactory.